Is HOSTENO a PMS or channel manager?
HOSTENO covers reservations and the stay lifecycle, but its role is broader: it connects operations, Autopilot, physical property state and the Guest Platform.
FAQ
Frequently asked questions
Straight answers about HOSTENO’s scope and rollout.
Do guests need to install an app?
No. The Guest Platform runs in a browser and access is scoped to the specific reservation.
Are all listed integrations live?
No. Availability varies by provider, contract and authorisation. A service is available only after its connection has been activated.
How do payments work?
HOSTENO keeps track of payments, deposits and fees. Actual payment processing requires an authorised payment-provider connection.